The staff were competent and affable yet not intrusive.

The setting was really poor.

Well, run and 1st class property with a luxurious breakfast. Recently renovated & reasonably large room, with a safe, central heating, and an iron. Excellent and unbeatable location, really close to the historical nature, separate landscaped areas, and Sovereign Hill. Lovely grounds and in Billy's Bistro. Rewritten Review: The Mercure Ballarat Hotel & Convention Centre is a well, run and top, notch property offering a luxurious breakfast. the recently renovated rooms are spacious and come equipped with conveniences like a safe, central heating, and an iron. Its excellent location is unbeatable, situated close to historical sites, landscaped areas, Sovereign Hill, and boasting lovely grounds. Guests also have the added perk of dining at Billy's Bistro.

The staff are all accommodating.

Has magnificent and perfect setting.

Thank you for an enjoyable stay. Clean and ideal place, has impressive views onto the garden. Amicable and outstandingly accommodating staff as one would expect. Good service, the breakfast is marvellous and lovely. Use the parking onsite: )

The customer service was exceptional, with on-site parking and friendly and approachable staff throughout, serving delicious breakfasts on Turkish bread.

Great and handy location with parking on-site. Quick check-in, late check-out.

The hotel was clean, the rooms were well furnished with captivating views. Appreciated climate control, an individual safe and multi-channel TV in the room. The breakfast was delicious and wonderful with a wide array of delicacies.

Conveniently located just a stone's throw away from a lovely herb garden 🌿.

The apartment was great-sized and newly remodelled, even with the aircon on 27, so that guests had all the essentials. the breakfast was marvelous, on Turkish bread. the staff was amiable.

The place was quite clean and had outstanding customer service.